CAR ACCIDENT

Car accidents can be a very traumatic experience, even if your injury is not serious. If you make a car accident claim, the insurance of the person responsible for the accident will have to decide whether to accept the claim and what compensation to offer you for your particular injury.

We always advice people if they have a camera at the scene of the accident to take photos of the collision, this will provide us with a more detailed analysis of the accident. If you don't have a camera but have a mobile phone that has a camera, you can utilise that facility, if you don't have either of them don't worry we can still help.

We work differently to our competitors, why? We strongly feel we have a lot more, and a better all round service to offer our customers that all comes as standard to us. This includes:

We can also arrange delivery of your replacement vehicle at a more appropriate time that is suitable to you, ensuring that you are not having to wait around inconveniently.

The most common type of injury caused in a car accident is called whiplash injury. It may take six to 12 hours for symptoms of whiplash to become apparent. The most common symptoms of whiplash include:

Following a whiplash injury from your car accident you are advised either through your GP or attend A&E at your nearest hospital as soon as possible. As soon as you have been seen by a doctor and you feel you are able to take things further call our team of car accident specialists free on 0800073 0145 and we can help you receive justice and the compensation you deserve.

WORK ACCIDENT

Accidents within the work place can bring a lot of hardship to you and to your family. You are entitled by law to claim compensation for any injury sustained whilst performing your duty of work. Each situation and environment is different, and one key point to remember is that your employer has a responsibility of duty of care to you.

Accidents at work are very common and can occur in any job, in any situation. You shouldn't be afraid of filing a work accident claim against an employer, if you have had an accident at work.

Every employer has legal responsibilities for its employees, to ensure the environment is safe to work and the risk of an accident at work is minimised.

Your employer is not allowed to treat you unfairly or dismiss you for making a work place accident claim. All employers are required by law to have insurance against staff accidents. This means that their insurance company will pay your accident compensation and not your employer.

Some examples of work place accident claims might involve injuries such as:

If you have suffered from an accident at work, Elite Accident Claims can help you to make a claim for compensation. Call us on 0800073 0145 for a free consultation or request a call back regarding your accident at work and we will be happy to help you.

SLIP TRIP FALL

Slips & trips are some of the most common accidents that occur in the UK. These unexpected accidents are usually caused by something like a broken flagstone on a pavement or a wet floor. Injuries from slips trips can include back pain, sprained ankles, head injuries, concussion, knee injury and many more.

These accidents can happen anywhere and at anytime, including in a public place, supermarkets, shopping centre, pubs, restaurants, leisure facilities, schools, college or in a hospital.

If you trip over something that should be there like a footpath or a kerb and you fall, then its probably your own fault. However if you slip, trip or fall on something that should not be there like a broken flagstone or wet floor, then it may be someone else's fault and you may be able to claim compensation. We strongly advice people to take photos of the area where the slip, trip & fall took place and seek medical attention as soon as possible.

Some of the hazards that can cause injuries leading to compensation claims include:

If you have suffered an injury you should call us on 0800073 0145 or request a call back and let us help you to receive expert advice from our specialist lawyers who will help you receive justice and the compensation you deserve.

Remember with elite accident claims, claiming is always no win- no fee and you will receive 100% of the slip, trip & fall compensation and all our costs are recovered from the losing side.

CRIMINAL INJURY

In today's society people are more often injured as a result of crime of violence, and now victims of violence & crime can be awarded compensation by CICA (Criminal Injury Compensation Authority). This is a government scheme design and setup to ensure victims of crime & violence can apply for justice and get compensated.

If you are an innocent victim of crime & violence you will be able to claim full compensation unless;

If you, a family member or a friend has suffered from criminal injuries, you should call us on 0800073 0145 or request a call back, one of our dedicated claims consultants will contact you and discuss your claim in more detail and put you forward to one of our network of specialist lawyers.

ACCIDENT ABROAD

In the 21st century so many of us working and travelling abroad exploring the world we live, holiday accidents do occur. When accidents do happen abroad, all sorts of issues can arise, such as language barriers, foreign legal systems and difficulty in obtaining proof.

Elite accident claims always recommends that in case of an accident abroad, make sure you take photographic evidence and gather all other important documents of your complaint, so that on your return to the UK, we can help you start your claim for compensation. Also write down notes of how the accident happened, sketch the scene if appropriate, take a note of name and numbers of any witnesses. Its better to take notes straightaway.

Holiday tour operators, hotel staff and every company you encounter whilst on your holiday or on your travels have a duty of care to provide you with a safe service. Hotels have to provide a hygienic and a clean environment, tour operators have to ensure that you're going to be safe, in your hotel and while travelling to and from the airport.

Remember that holiday accidents don't just include accidents in a hotel, but cover injuries on boats, cruises, in a airplane, travelling in cars or rental vehicles etc.

The causes of a holiday accident could include:

Often the tour operators, activity providers or airline will have insurance in place to deal with compensation claims, so despite the language barriers, we can help you. If you have suffered during your holiday then call us immediately on our claims hotline number 0800073 0145 or request a call back and one of our dedicated claims handlers will call you straight away.

MEDICAL NEGLIGENCE

UK's health service is amongst the best in the world, we can be proud of our dedicated health professionals who strive to give the best medical care. However even medical / health professionals get things wrong from time to time. When they do, they can potentially make your injury/ illness worse, that's when you need expert legal advice from the very best lawyers with experience to understand what went wrong, and guide you sensitively through the process. Elite accident claims have a network of partner solicitors who have the expertise in dealing with such cases, with quite a lot of success.

We appreciate that medical or clinical negligence claims are distressing and emotive, but here at Elite Accident Claims we assure you of care and total discretion at all times.

Common types of medical negligence claims are:

So if you feel that a medical professional made a mistake in your care, or that of a friend, relative, you should call us immediately on 0800073 0145 or request a call back and one of our dedicated claims consultants will go through with your claim and refer you to a specialist lawyer.

As soon as you contact us we will start work on your claim immediately. This is how it normally works:

You either call us or leave a message on our 24 hour hotline number, or you have filled in our online enquiry form, which ever way our dedicated staff will act immediately to investigate and asses your circumstances and will forward a simple claim form or complete the form online for you. On the claim form we will require the critical information outlined below:

If you are unhappy with the service provided, then you have the right to make a complaint. Our complaints procedure is as follows:

1. Complaints may be made in writing, by e-mail, by telephone or in any other form in respect of a claims management service that we have provided and that is regulated under the Compensation Act 2006.
2. We reserve the right to decline to consider a complaint that is made more than six months after you became aware of the cause of the complaint. There may be instances where we will waive this requirement at our discretion. We will confirm to you in writing or by email if a complaint has been made outside the time limit that we are prepared to consider.
3. We will send you a written or electronic acknowledgement of a complaint within five business days of receipt, identifying the person who will be handling the complaint for the business. Wherever possible, that person will not have been directly involved in the matter which is the subject of the complaint, and will have authority to settle the complaint.
4. Within four weeks of receiving a complaint, we will send you either:
   1. a final response which adequately addresses the complaint; or
   2. a holding response, which explains why we are not yet in a position to resolve the complaint and indicates when we will make further contact with you.
5. Within eight weeks of receiving a complaint we will send you either:
   1. a final response which adequately addresses the complaint; or
   2. a response which explains why we are still not in a position to make a final response, giving reasons for the further delay and indicating when we expect to be able to provide a final response; and informs you that you may refer the handling of the complaint to the Claims Management Regulator if you are dissatisfied with the delay.
6. Where we decide that redress is appropriate, we will provide you with fair compensation for any acts or omissions for which we are responsible and will comply with any offer of redress which you accept. Appropriate redress will not always involve financial redress.
7. In you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to:
   Claims Management Regulator
   PO Box 7824
   Burton on Trent
   Staffordshire
   DE14 9DP
   info@claimsregulation.gov.uk
   Tel: 0845 4506858.
8. The Regulator can review the handling of the complaint and can give a direction on further handling of the complaint. However, he cannot determine a complaint or award compensation.